Class Cancellation and Rescheduling Policy
Rally Software reserves the right to make changes in course schedules, dates, locations and accommodations and will make every effort to notify students at least 5 or more business days prior to the course start date. However, Rally Software is not responsible for personal travel, accommodations, or other incidental expenses should Rally Software cancel or reschedule an event.
All requests made by registrants to cancel or reschedule their individual registrations must be received by email or other written communication. Cancellations or requests to reschedule received 5 or more business days prior to the scheduled start date of the course will incur no fee and for any cancellations, a full refund will be made. Cancellations or requests to reschedule received 1 to 4 business days prior to the course start date will incur a fee equal to 50% of the full course registration cost. Cancellations or no-shows on the day of the event are subject to a fee equal to 100% of the full course registration cost.